When your pet has an emergency, every second feels like an hour. The last thing you need is a crowded waiting room, unanswered questions, or feeling separated from your best friend during one of the most stressful moments of your life. That's why Veterinary Emergency Group (VEG) was built differently.
VEG is open 24 hours a day, 365 days a year, providing emergency and urgent veterinary care with one simple mission: helping people and their pets when they need it most. Their hospitals are designed around both the pet and the pet parent, creating a transparent, compassionate experience that puts you at the center of your pet's care.
Emergencies don't wait for appointments, and neither does VEG.
Whether your pet has swallowed something they shouldn't have, is struggling to breathe, has been injured, or simply isn't acting like themselves, you can walk into any VEG hospital any time, day or night. No appointment is ever needed.
Even before you arrive, you can call and speak directly with a veterinarian 24/7 to discuss your pet's symptoms and get guidance on what to do next.
One of the biggest differences at VEG is that you stay with your pet.
Instead of sitting in a waiting room wondering what's happening behind closed doors, you're invited to remain by your pet's side throughout treatment, testing, and even surgery whenever possible.
This open-hospital approach helps reduce stress for both pets and their families while giving you complete transparency into your pet's care.
Emergency visits are overwhelming enough without feeling disconnected.
At VEG, the team works to make every experience as comforting as possible. Whether that means sitting on the floor with your nervous dog, letting you hold your pet during treatment, or simply taking extra time to explain every step of the process, the goal is always the same: make a difficult day a little easier.
You'll never feel like just another appointment.
VEG treats far more than major emergencies.
Their experienced veterinary team provides care for a wide variety of urgent illnesses and injuries, including:
If your pet needs emergency surgery, advanced diagnostics, hospitalization, or intensive monitoring, options are available on-site.
VEG hospitals are equipped to provide advanced emergency medicine without sending you somewhere else.
Services include:
Because testing is performed in-house, results are often available much faster, allowing treatment to begin sooner when time matters most.
VEG also welcomes many exotic pets.
Whether you share your home with a rabbit, guinea pig, bird, reptile, or another small companion animal, VEG's emergency teams are experienced in treating a wide variety of species and emergency situations.
Their philosophy is simple:
If they fit through the door, they'll be treated.
Some of the hardest moments pet parents face involve saying goodbye. VEG provides compassionate end-of-life care, helping families understand their pet's quality of life, discuss available options, manage pain, and make informed decisions with kindness and respect.
Their team is there to support both pets and the people who love them.
Whether you hope you never need an emergency veterinarian or simply want to know where to go before an emergency happens, VEG is a valuable resource for every pet parent.
Visit the Veterinary Emergency Group team at the Two Bostons Wellness Fair on Saturday, September 12, 2026, from 12 PM to 3 PM at our St. Charles location. Learn more about their unique approach to emergency medicine, ask questions, and discover why so many pet parents trust VEG when every moment counts.
Do I need an appointment to visit VEG?
No. VEG is open 24 hours a day, seven days a week, and accepts walk-in emergencies at any time.
Can I stay with my pet during treatment?
Yes. One of VEG's biggest differences is that pet parents are encouraged to stay with their pets throughout most of their visit, including many procedures and surgeries.
What kinds of pets does VEG treat?
VEG provides emergency care for dogs, cats, and many exotic pets, including rabbits, birds, reptiles, guinea pigs, and more.
What emergency services does VEG offer?
VEG provides emergency and urgent care, surgery, diagnostics, X-rays, ultrasound, laboratory testing, hospitalization, endoscopy, oxygen therapy, blood transfusions, and compassionate end-of-life care.
Can I call before coming in?
Absolutely. A veterinarian is available 24/7 to answer questions, discuss your pet's symptoms, and help you determine the best next step.
